SMS Privacy Policy

Genesis Behavioral Services Inc. our values the privacy of our clients and their personal data. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you opt-in to our SMS campaigns, as well as your rights regarding your data. Please read this policy carefully to understand how we handle your information.

  1. Information We Collect

When you opt-in to receive SMS messages from Genesis Behavioral Services Inc., we may collect the following information:

  • Personal Information: This may include your name, phone number, email address, or other information you provide when you sign up for our SMS campaigns.
  • Usage Data: We may collect information about how you interact with our SMS messages, including open rates, click-through rates, and other engagement data.
  • Device Information: We may collect information about your device, including but not limited to your device type, operating system, and mobile carrier.
  1. How We Use Your Information

We use the information we collect for the following purposes:

  • To send you SMS messages in connection with your opt-in to our campaigns, including updates, promotions, reminders, or any other information related to the services you requested.
  • To improve our services and tailor our communications to your preferences and interests.
  • To comply with legal obligations, enforce our terms of service, and protect against fraud and misuse.
  1. How We Share Your Information

We are committed to safeguarding your personal data. However, there are certain circumstances in which we may share your information:

3.1 Third-Party Service Providers

We may share your personal data with trusted third-party service providers to facilitate the delivery of SMS messages. These third parties may include:

  • Platform Providers: Companies that provide the SMS platform or services to send text messages.
  • Mobile Carriers: Telecommunication providers that assist in the delivery of messages to your device.
  • Vendors and Contractors: Other third-party vendors who help us manage campaigns, analyze data, or perform administrative functions related to the SMS service.

We ensure that these third parties only use your information to assist us in providing our SMS messaging service and are obligated to keep your data confidential and secure.

3.2 Affiliates and Subsidiaries

We may disclose your personal data to our affiliates or subsidiaries to provide you with better services. If this occurs, their use of your information will be subject to the same privacy protections outlined in this policy.

3.3 Legal Compliance and Safety

We may disclose your personal data if required to do so by law or if we believe that such action is necessary to:

  • Comply with legal obligations, such as responding to subpoenas, court orders, or other legal processes.
  • Protect our rights, property, or safety, or the rights, property, or safety of others.
  • Prevent fraud or illegal activities, or enforce our terms and conditions.

3.4 No Sharing of Opt-In Data

Your opt-in information, including consent to receive SMS communications, will not be shared with any third parties except as necessary for the purposes outlined above. We will not sell or rent your personal information to third parties for marketing purposes.

  1. Data Retention and Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Your personal data will only be retained for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

  1. Your Rights and Choices

You have certain rights regarding your personal data, including:

  • Access and Update: You can request access to your personal data and request updates or corrections to your information.
  • Opt-Out: You may opt-out of receiving SMS messages from us at any time by replying with “STOP” to any of our messages. You can also contact us directly to remove your information from our systems.
  • Data Deletion: You may request the deletion of your personal data, subject to any legal or regulatory requirements that require us to retain certain information.
  1. Consent

By opting in to our SMS campaign, you provide consent to receive text messages from Genesis Behavioral Services Inc. You understand that these messages may be sent by automated systems. Consent to receive SMS messages is not a condition of any purchase or service.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website or via SMS, if applicable. Please review this policy regularly to stay informed about how we protect your information.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Genesis Behavioral Services Inc.
217 Wisconsin Ave. #201
Waukesha, WI 53186-4946
info@gbswi.com
(414) 376-5577